Terminally ill and living in unacceptable conditions

I met my constituents, Mark and Tracy Bailey, who are living in unsuitable conditions in a Clarion home.
Mark has progressive supranuclear palsy, a terminal illness which affects his speech and mobility. Their current home has stairs which makes it unsuitable.
Tracy has requested a move from Clarion so that Mark can have a better quality of life and move about safely in their home.
Clarion have done nothing.